Functional requirement

By Allen Jay Bercero

A functional requirement specifies what the system must do: a specific behavior, feature, or function it has to perform. If you can phrase it as “the system shall [do something],” it’s a functional requirement. Examples: “the system shall email a receipt when payment succeeds,” or “a user shall be able to reset their password.”

Functional requirements are the backbone of the Requirements stage of the SDLC. They describe behavior that a user or another system can observe, and they are what most people picture when they hear “the requirements.”

Also known as

functional requirements · FRs · behavioral requirements · (informally) “the shall statements” · features

Don't confuse with

  • Non-functional requirement: a functional requirement is what the system does; a non-functional requirement is how well it does it (speed, security, reliability). “Send a receipt” is functional; “send it within two seconds” is non-functional.
  • Business requirement: a higher-level business goal (“reduce checkout abandonment”), not a specific system behavior. Functional requirements are how you deliver on it.

In plain English

Functional requirements are the verbs: what can the software actually do?

How they’re expressed

Functional requirements take different forms depending on the team’s process:

  • “The system shall…” statements in a formal requirements document (plan-driven and waterfall shops).
  • User stories with acceptance criteria (agile shops): “As a shopper, I want a receipt emailed to me, so that I have proof of purchase.”
  • Use cases: step-by-step interaction scripts between an actor and the system.

Examples

  • The system shall allow a user to log in with an email and password.
  • The system shall let an administrator export the user list as CSV.
  • When an order ships, the system shall notify the customer.

Each names a concrete behavior you could write a test for. If you can’t test whether it’s present, it isn’t a well-formed functional requirement yet.

See also

References